AI Product Manager
Matthews Labs · Matthews Real Estate Investment Services · Scottsdale, Arizona
In August 2026 I moved into product. I own the requirements and the record for every internal AI tool in the Matthews Labs Builder Program, where people outside engineering build and run their own apps. How I run product
Product ownership
- Requirements and the record for every internal AI tool in the Builder Program, kept current in Linear.
- Priority comes from the portfolio owner. I turn it into clear, minimal requirements.
- One committed deliverable per project, with an impact metric and monitoring built in.
Scope and delivery
- Functionality first. Efficiency and automation come in only when the portfolio owner pulls them in.
- Ideas get parked, not deleted, each with a trigger for when to revisit it.
- Done means done: pushed, run against real input and actually looked at.
Safe building for non-engineers
- Builder apps run on approved infrastructure, so sign-in, data and governance are handled once and inherited.
- Anything touching auth, secrets or security I code by hand. It’s never handed to an agent.
- Health checks across every portfolio that catch stalled milestones, orphan work and quiet scope creep.
AI Process Engineer
Sept 2025 – Aug 2026I took the AI program from one department to the whole company in four months. Some projects I built. On most, I worked alongside the team or coached them through it.
Program leadership
- Every AI project lives in Linear, with an owner, an executive sponsor and a rollout plan.
- ~150 employees come to me for AI help, from picking a tool to writing a full spec.
- AI intake and scoring model that ranks every request for leadership.
- Monthly AI digest on status, blockers and time saved.
Builds and automation
- 40 Claude skills shared across departments, with 80+ specs behind them.
- AI agents and workflows built with LLMs and MCP.
- AI cold-call simulator that scores practice calls.
- AI cost dashboard (in progress) where each person sees their own spend.
Adoption and executive communication
- 50+ employees trained with a curriculum I wrote, so they can build on their own.
- Customer Zero for Superblocks and Lovable.
- Live demos for the executive team.
